Frequently Asked Questions

  To create a Gotta Go listing, click Add an item, then Add manually. Fill in the item form, then list the item. Gotta Go also allows users to create new listings based on existing ones. To do so, check the original listing’s box on the items list and click Create similar.

  If you have questions about the Gotta Go website or your Gotta Go account, contact Gotta Go Customer Service by clicking Contact Us at the top of most Gotta Go pages.

  You’ll get offers from interested buyers in your messages inbox. Read them in your inbox, or open the item you’re selling, and read the messages for the item there. Then reply to the buyer to discuss their offer or accept it.

  Use Gotta Go promotional tools to get your items to the top of the list, stand out, and get your items seen more often. Best promotional item feature so far is our New Gotta Go item listings on the main homepage.

  •   1. Make a great post. - The items that sell fastest on Gotta Go have great photos, titles, descriptions, and fair prices.
  •   2. Respond quickly to each buyer. - Responding fast helps you keep a buyer interested, and also helps you in the future.
  •   3. Suggest a safe location. - Usually the seller suggests where to meet. If it’s a small item, we recommend meeting at a Community MeetUp Spot or other well-lit, public location, like a grocery store or cafe.
  •   4. Get a great Gotta Go rating. - Plan to spend enough time to let the buyer examine the item and feel good about the exchange. Bring change with you or specify exact change. When the item sells, mark it Sold in the app, and rate the buyer. Then they can rate you, so buyers can see you’re good to do business with!

  Gotta Go partners with businesses and police stations to create Community MeetUp Spots. These spots are brightly lit and have video cameras. They’re great places to meet someone to inspect items and complete sales.

  To get paid on Gotta Go, sellers collect cash in person or get paid through the many Gotta Go Website payment platform services.

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